Hard Drive Crashed
My hard drive crashed, but I have gotten a new one replaced by Dell. My boyfriend has tried to recover my pics, which is all I really want from the old hard drive, but we cannot get it to work! We need some help. I called Dell tech support and they had us run tests and they decided that I needed a new hard drive, unfortunately they never told us what the problem was exactly. When I reboot the computer it will act like it is loading and then get to a black screen and have a gray scale which will get to the first 5 or 6 bars and then stop loading and freeze. My question is, can anyone tell me if I can recover my photos from my old hard drive and if so, HOW??? Anything will help, just please give some suggestions so that I do not have to take it to a computer store to get fixed cause thats quite pricey from what I hear.
Thanks
KRJ4
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