Data Recovery
If Recover My Files finds 10gb of files then it should be able to save the whole amount.
In the Recover My Files results screen, select all the files that you want to save by putting a tick in the box next to them (to select all files, put a tick in the box at the top level of the folder tree in the top left hand window).
Now check in the information bar at the bottom of the results window. It will tell you how many files you have selected and the total volume of these files. What does this information tell you?
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