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Old 05-16-2006, 08:36 AM
Albert Albert is offline
Junior Member
 
Join Date: May 2006
Posts: 13
Exclamation Unable to Update

Hello,

I wonder if anyone has the same problem that I am experiencing.

I bought RMF v.3.22 from a store 2 weeks ago, only to find out that there is a v.3.94 on the internet. I clicked the update button on the program, it tells me that there is "No new version available."

Knowing that it was a mistake, I email the support staff, and was told to install the v.3.94 trial version over my v.3.22, and it will update it.

Unfortunately it didn't, and I now have a trial version of v.3.94 installed on my computer instead of a full version. I tried to activate the product using the activation key I receiver with the v.3.22 I bought from store, but the activation screen is asking me for a "Name," which I do not know what it is. I tried just about everthing in the "Name" box, but nothing worked.

Can any one help?

Last edited by Albert; 05-16-2006 at 10:10 AM.
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