[COL]

I came across this site and saw that you helped with similar external hard drive problems but I don’t see an exact solution to my problem. I have an external 400 GB hard drive and it failed while I was transferring files. A window popped up that said it cannot transfer the files during the transfer, so I pushed the cancel button to stop it. It closed the transfer window and then froze up the computer. It sounded like the external hard drive was still writing and spinning so I waited a few minutes to see if that was the problem. Nothing happed, so I restarted. After the reboot I found that the external hard drive no longer worked the same. In My Computer it would show as an unformatted RAW drive with no free space and no space used (during the transfer it was about one-third filled). So I tried to use the Widows XP programs like format, scan disk, and disk defragmenter since the files weren’t as important as the drive (this is a second external hard drive I use with same size, make, and files on it but not used at the same time) and none would of those programs would work. In device manager it shows it connected on the usb list, and as a drive. But I can’t do anything with it in the manger, like formatting, either. So I looked for a program to use. I download the Recover My Files program (only the free one) just to see if it could recover the partition, master boot record, or the master table file, or what ever I had corrupted. After I download from your website, I went to try it and found something new. It took a few minutes after plugging in my drive for it to recognize the drive and made noises it hadn’t previously made, like clicking and accelerating of the drive. While using the program it listed the external drive as drive 1 with 0 MB on it since I have one internal drive. When trying the quick partition recover it would freeze the program and after a few minutes of nothing, Windows would pop up with a window saying the program is not responding. The drive made normal sound like it does during normal file transfer while I used the Recover My Files program. After that I tried it on the other drives (my regular internal and other external) to see if the program did what I wanted, it worked on those drives. Will this program fix this problem, or is it a hardware problem that needs a hardware tech?