[lostdataguy]

Ok, here it goes..... I purchased a 200 GB external USB hard drive about 2 weeks ago and everything seemed fine. My main hard drive crashed but thank GOD I backed up all my pictures on my backup drive. Then the unthinkable happened. I installed a new hard drive but whn I installed XP Pro it would not recognize my USB external drive. My only choice was to reformat the drive. Then I found your software that found every single file that was on the disk pre-formatted. My problem is that most of my 100's of picture (jpegs) cannot be opened. I see them all in the thumbnail view but when I try to look at them in the review pain it sometimes shows only the top of the picture or it says "Drawing Failed". Please tell me I am doing something wrong in my settings and I didn't really lose these pictures. Thanks for any help you can offer