Data Recovery
Hi,
If your drive showed as 0.00mb it means that your PC could not correctly talk to the drive. This probably means that the dive is physically screwed. The best thing to do is to try and remove any variables that could be causing the problem (eg. faulty cables or external drive bays) and connect the drive directly to your PC via a reliable cable. If you still cannot get your PC to see the correct size of the physical drive then your only option would be to send it to a hardware recovery service.
In relation to your handycam, you should see 1 physical drive only in Recover My Files that will be the same size as your handy cam hard drive. Select and search this.
It is hard to know exactly how your handycam streams data to the disk. I would start by running a "Fast Format Recover" on the physical drive. This is a fast search, please let me know the results.
Next run a "Complete File Search" of the physical drive. Once you have found about 20 MPEG files, stop the search, save the files, and see if they play. Please let me know the results of this.
Thank you.
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