Hi,
Recover My Files v4 should find the files for you. It is hard to say exactly why this out of memory error happens.
Please download and use this version:
http://download.getdata.com/support/...-debug).en.exe
This version has a debug module and if an error happens it should produce a detailed report that you can email to us. You can send the report to
support@getdata.com
Thank you.