Recovered files can't open!?

[yaoyao117]

i have two harddisk,after a electric accident my second hard driver(WD160bb) can't find any file. i try to find these files by our software RMF ,only "format Recover" option works well,after scanning i got two folder "1" and "recovered NTFS partions","1" contains "lost files" and the "recovered NTFS partions" contains the full folder and files.but all files in this folder can't be open ,my files is .JPG format,i wonder if the version of RMF have some bugs?my RMF version is 3.4.0.2889,please help me!

[GDH]

Your version of Recover My Files is very old. Please press the UPDATE button on the main program screen to download the latest version, or go to www.recovermyfiles.com and download it from there.

You should first try running a "Fast Format Recover" and in the drive selection window select and search the "phycial drive" (you should be able to tell which one it is by the size of the drive). If this does not work, next try a Complete Format Recover.

Thank you.

[yaoyao117]

thank you for replay so quickly! after upgrade my software to 3.9.8.5282 ,i first running "Fast Format Recover" but anything be found ,i then use the "Complete Format Recover" find out my folders , but the files always can't be open . can you give me some other suggestions!

[GDH]

Try running a Complete File Search. In the drive selection window, select and search the physical drive. In the file type selection window, select only 3 or 4 file types. Let this search run for 1 hour. Whilst the search is in progress click on the files found to preview their content. Can u see the content of the recovered files in the Recover My Files preview window?

[yaoyao117]

Originally Posted by GDH

Try running a Complete File Search. In the drive selection window, select and search the physical drive. In the file type selection window, select only 3 or 4 file types. Let this search run for 1 hour. Whilst the search is in progress click on the files found to preview their content. Can u see the content of the recovered files in the Recover My Files preview window?

in the preview window ,there is nothing . when i try to save them to an other hard disk , use ACDsee software to open them , i only can see some confused words.
Thank you again!