Hard drive crash, not recognized

[carcan]

My hard drive crashed and I need to recover some files from it. I plugged it in another computer, as a slave drive, but it is not recognized by the system, and therefore I cannot use your program.

How can I make it visible to the system, to be able to scan it and recover the files from it?

Thank you very much!

[GDH]

Make sure you have the drive correctly connected as a secondary drive (do you know about setting a drive as a master or a slave?).

Once connected, when you turn on the computer can you hear the drive spin? Does it make any noise? If it is quiet or makes a crunching or clicking noise then it is a physical problem and needs to be sent to a physical repair center.

If the drive seems to be working run a "Fast Format Recover" and a "Complete Format Recover". Look for the "physical drive" in the drive selection list that corresponds with the size of your problem hard drive. Search the physical drive.

[carcan]

It sounds like the disk spins, but I connected, but my HD has no pin to be changed as master or slave (Maxtor, plugged in an HP PC, with power and data connection differents as what I was used to)

Thanks!

[GDH]

No pins usually defaults to master. Sometimes it can be better to put it on its own IDE cable. If you have a spearate cable that goes to the CD, then use this.

Now when you run Recover My Files can you see the physical drive?