Error Message

RMF_User · #1 (**permalink**) 09-12-2009, 04:22 PM

Access Violation at address 00420865 in module 'RecoverMyFiles.exe'. Read of address 3139412D.

This happens when I create my custom search and click ok.

GDH · #2 (**permalink**) 09-13-2009, 01:51 AM

Hi,

Can you please do the same thing with this version:

http://download.getdata.com/support/...-debug).en.exe

This version has a debug module and if an error happens it should produce a detailed report that you can email to us. Then we will be able to tell exactly what is causing it.

Thank you.

RMF_User · #3 (**permalink**) 09-13-2009, 10:06 AM

But I am using the paid version of 3.98

GDH · #4 (**permalink**) 09-13-2009, 11:04 PM

Please use the debug link as it will tell us the problem on your pc.

Thank you.

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