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License expiration????????

This is a discussion on License expiration???????? within the Computer Data Recovery forums, part of the category; Hi I purchased 'Recover My Files' some years ago and only need to use it occassionally. It has been, perhaps, ...

  1. #1
    noomski is offline Junior Member
    Join Date
    Nov 2010
    Posts
    1

    Default License expiration????????

    Hi I purchased 'Recover My Files' some years ago and only need to use it occassionally. It has been, perhaps, over a year since I used it last. However, I desperately need to use it today and now that I am installing it I find that my license code is invalid.

    Does the license expire?? I really need to use this today. I have rechecked my Confirmation email (which contains the code) many times and it is correct.

    My reference number for the confirmation email is: element 5 Ref #: 9158345

    Please, please, please can someone assist me with this.

    Many thanks,

    Mike

  2. #2
    GDH
    GDH is offline Administrator
    Join Date
    Feb 2005
    Posts
    3,047

    Default Data Recovery

    Hi,

    Your license is probably for Recover My Files v3 and not for v4 (the current version). Please contact support@getdata.com for assistance.

    Thank you.
    Graham Henley
    GetData Support Staff
    www.getdata.com
    www.recovermyfiles.com

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