Unable to open recovered EXCEL and WORD files

[antonvdh]

After recovering a drive, I attempt to open files, but I keep on receiving "Cannot open...because the file format or file extension is not valid".

[GDH]

Hi,

Send 3 samples to support@getdata.com and we will see if we can identify the problem.

Thank you.

[etienne7702]

Hi

Any news on how to fix this issue.

Thanks

[kate]

There are various reasons why this could occur. Please send 2 or 3 sample files to support@getdata.com and we will look in to this for you.

[budhas]

Hello , i have the same problem with pictures, i can't recover the hole folder because all the pictures are invalid to open.But when i searched them from option Lost Files i can recover some of them.Whats wrong here?Why i cant recover the hole folder with original names and i should have to search them some of them to recover from option Lost files ?