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Unable to open recovered EXCEL and WORD files

This is a discussion on Unable to open recovered EXCEL and WORD files within the Computer Data Recovery forums, part of the category; After recovering a drive, I attempt to open files, but I keep on receiving "Cannot open...because the file format or ...

  1. #1
    antonvdh is offline Junior Member
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    Sep 2011
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    Default Unable to open recovered EXCEL and WORD files

    After recovering a drive, I attempt to open files, but I keep on receiving "Cannot open...because the file format or file extension is not valid".

  2. #2
    GDH
    GDH is offline Administrator
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    Feb 2005
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    Default data recovery

    Hi,

    Send 3 samples to support@getdata.com and we will see if we can identify the problem.

    Thank you.
    Graham Henley
    GetData Support Staff
    www.getdata.com
    www.recovermyfiles.com

  3. #3
    etienne7702 is offline Junior Member
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    Oct 2011
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    Default

    Hi

    Any news on how to fix this issue.

    Thanks

  4. #4
    kate is offline Administrator
    Join Date
    Dec 2006
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    Default

    There are various reasons why this could occur. Please send 2 or 3 sample files to support@getdata.com and we will look in to this for you.
    __________________
    Kate Stevis
    GetData Support Staff
    http://www.getdata.com
    http://www.recovermyfiles.com

  5. #5
    budhas is offline Junior Member
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    Nov 2011
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    Default

    Hello , i have the same problem with pictures, i can't recover the hole folder because all the pictures are invalid to open.But when i searched them from option Lost Files i can recover some of them.Whats wrong here?Why i cant recover the hole folder with original names and i should have to search them some of them to recover from option Lost files ?

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