After recovering a drive, I attempt to open files, but I keep on receiving "Cannot open...because the file format or file extension is not valid".
This is a discussion on Unable to open recovered EXCEL and WORD files within the Computer Data Recovery forums, part of the category; After recovering a drive, I attempt to open files, but I keep on receiving "Cannot open...because the file format or ...
After recovering a drive, I attempt to open files, but I keep on receiving "Cannot open...because the file format or file extension is not valid".
Hi,
Send 3 samples to support@getdata.com and we will see if we can identify the problem.
Thank you.
Graham Henley
GetData Support Staff
www.getdata.com
www.recovermyfiles.com
Hi
Any news on how to fix this issue.
Thanks
There are various reasons why this could occur. Please send 2 or 3 sample files to support@getdata.com and we will look in to this for you.
__________________
Kate Stevis
GetData Support Staff
http://www.getdata.com
http://www.recovermyfiles.com
Hello , i have the same problem with pictures, i can't recover the hole folder because all the pictures are invalid to open.But when i searched them from option Lost Files i can recover some of them.Whats wrong here?Why i cant recover the hole folder with original names and i should have to search them some of them to recover from option Lost files ?