Do I have multiple problems ?

[spase]

yea there is a usb...however I may be doing something wrong..it searced and found and shows the files but I havn't actually recovered them I just did a search. this is brand new software to me and I may not be doing something right....Not sure if I need to do something to actually recover the files before I try and save them

[spase]

I could try but I am new to this software and may not have done something right. I ran the scan and saw the files but don't know how to actually recover them..I just hit save

[hpbobkorn]

I moved the "suspect" drive to my bigger/faster machine ( the one that died, but now with a new hard drive and O/S) and ran the CFR, which was WAY FASTER! I got back everything, I think. Problem I ran into is I copied some files off to another hard drive and attempted to save some to cd/dvd and the system just hung ! Recover my Files ( was unresponsive ), waited a few hours, never regained life and ended up having to kill it.
Now in the process of re-running CFR and wanted to know:
1. anything I can do to avoid/prevent future hangs ?
2. Is there a more graceful way to recover, other than re-running the search?
Thoughts, hints, ideas ?
Thanks!

Originally Posted by GDH

Hello,

From what you describe you did the right thing and should get all your files back.

I would expect a Complete Format Recover of a Maxtor 160 gigabyte drive to take about 12 hours. The speed of the search depends on a number of things:

1. Always use the latest version, which currently is 3.95 (click the update button to get it);
2. In your situation you should be running a Complete Format Recover only for the default selected file types. Adding extra files will slow the search down - specifically don't att MP3 or movie files as these are the most resource intensive to find.
3. If there bad sectors on the disk it will slow the search.

Recover My Files uses the default selected files to narrow down onto the old file system information and then at the end of the search, rebuild the complete file system, not just the default selected files.

From the informaiton you have provided about the number of Files Found and OS items found (as displayed in the progress window) I can tell that the program has found enough informaiton to do this (once it has found more than 1000 file and OS records it has plenty). To speed things up, whilst the search is in progress, click on the OPTIONS button on the main program screen. Now go to the file types tab and take the tick out of all of the selected files so that there are no longer any file types selected. Click OK to continue the search. The search will now run more quickly.

Probably the easiest and fastest way to save files is back on the to C: drive where you are running Recover My Files. Create a new folder and then save your files here. Recover My Files will save the old folder structure. You can also save files directly to CD or DVD if you do not have enough space.

Once you are happy that you have saved all the information that you want off the drive, then you can proceed to reformat the drive and start fresh. You may want to wipe the drive clean first (www.wipedrive.com) and also use a program that check for bad sectors, such as Microsofts inbuilt utility. I suspect the reason the program stopped in the first instance is due to a bad sector, which can happen with a power surge situation.

There is a manual when you click the HELP button in Recover My Files. There is also a knowledge base at www.recovermyfiles.com. Click the support button to get to it.

I hope this helps.

[GDH]

It is not currently possible to save search results and then reload them again. This will be a new feature in Version 4 of Recover My Files which will be released in about 2 months time. At the moment, you will have to run the search again.

If you had a problem saving to CD/DVD, best to try and avoid this next time and save to hard drive if possible. It is probably a compatibility issue with your CD or DVD or the actual media itself, but best to experiment this when you not at risk of losing the results of a long search.